Privacy Policy for SMS Communications

Effective Date: 6/1/2026

Fabian respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

When you communicate with us by phone, email, or text message, we may collect information including:

  • Your name
  • Mobile telephone number
  • Account information
  • Messages sent to or received from our representatives
  • Other information necessary to service your account

How We Use SMS Communications

We may send text messages to existing customers for account-related and transactional purposes, including:

  • Account balance notifications
  • Payment reminders
  • Information regarding scheduled deliveries, service appointments, or account activity
  • Responses to customer inquiries
  • Customer service communications

SMS communications are not used for unsolicited marketing or promotional purposes.

Consent

Customers may provide consent to receive SMS messages through account enrollment, written authorization, verbal consent, or by initiating communication with our representatives through a published business telephone number.

Message frequency varies based on account activity and customer interactions.

Message and data rates may apply.

Sharing of Information

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers only as necessary to support business operations and deliver communications on our behalf, subject to confidentiality obligations.

Opt-Out

Customers may opt out of SMS communications at any time by replying STOP to any text message.

Upon receipt of a STOP request, we will discontinue SMS communications except as required to process the opt-out request.

Help

For assistance, reply HELP to any message or contact us at:

Fabian

customercare@fabianoil.com

207-465-2000

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

Contact Us

If you have questions regarding this Privacy Policy or our SMS communications, please contact:

Fabian

PO Box 99

534 Belgrade Rd

Oakland, ME 04963

207-465-4550

customercare@fabianoil.com