Frequently Asked Questions

To enter, simply leave a positive review on Google with a rating of 4 stars or higher. For us to match your review to your Fabian account, ensure that your account name on Google matches or is similar. Alternatively, include identifying information in your review. Participants must be 18 years or older to be eligible.

No purchase is necessary to win, and making a purchase does not increase your chances of winning.

Important: Your review must contain factual information; any falsified or fake reviews will be automatically disqualified.

By leaving a positive Google review*, you’re entering for a chance to win $100 worth of account credit. The account credit can used to pay for future orders of heating fuel or service work.

In short no – at Fabian, our commitment is to consistently surpass your expectations in every interaction. If, for any reason, you believe your experience falls short of a five-star rating, we encourage you to connect with us. Your satisfaction is our priority, and we are dedicated to working together to promptly address and resolve any concerns you may have. 

No, it’s not. Our aim is to inspire individuals who’ve had positive experiences with us to share their feedback voluntarily. We believe in the authenticity of genuine customer sentiments. It’s important to clarify that we do not directly compensate for testimonials.

Bonus Incentive: As an extra token of appreciation, Fabian has chosen to express gratitude to those who take the time to share their experiences. By participating, customers not only contribute to our community but also stand a chance to win account credits as a heartfelt reward for their valuable input. This additional benefit is our way of acknowledging and thanking our customers for their support and feedback.

The drawings occur in the first week of each month. The Marketing team compiles a list of names from the previous month’s participants, entering them into a random draw generator. The selected name becomes the winner of the monthly account credit, which is applied shortly after the drawing.

Yes, participation in our prize program requires current Fabian Oil customer status. As the prize holds no cash value and is applied exclusively as an account credit, individuals interested in entering must either be existing customers or be willing to set up a Fabian Oil account. We appreciate your understanding and look forward to extending this opportunity to our valued customers.

No, the prize is strictly provided in the form of account credit.

Regrettably, no. Google’s policy restricts users to one active review per business per account. While you are free to share your feedback using different Google accounts, it’s essential to note that multiple reviews submitted in the same month under the same account name will only be counted once. We appreciate your understanding and encourage you to make your voice heard through your primary Google account. Thank you for your cooperation!

Stay tuned for winner announcements on our Facebook page! Additionally, we will maintain an updated list of winners, along with their corresponding reviews, on our dedicated page. To ensure you don’t miss the exciting news, we’ll also reach out directly to you via phone if you’re the lucky winner. Be on the lookout for multiple avenues of notification to celebrate your success with Fabian’s Oil!